Richard AyresNov 6, 20233 min readHow upskilling marketing and business development teams can aid staff retentionFor those in charge of marketing or business development teams, the loss of a key member of staff who has decided to move on to a fresh...
Richard AyresNov 3, 20234 min readWhy are CRM systems important?In some organisations there can be confusion as to the precise nature and purpose of a CRM (client relationship management) system....
Richard AyresJan 14, 20203 min readWhy maintaining the sales push in good times as well as bad is important When things are going well and the business is busy, it is perhaps easy to focus solely on servicing existing customers to the exclusion...
Richard AyresJul 29, 20153 min readWhy filling the sales hopper is vital to longevity“If you stand still, you go backwards!” is a phrase often heard around boardroom tables and in sales team discussions. People may wonder...